Legal
Privacy policy
How we handle the personal information you share with us through this website.
Last updated: 2 October 2026
Who we are
This website is operated by Support Hub, a corporate services provider at Office No. M22, Al Mozna Building, Al Nahda Road, Al Qusais, Dubai, United Arab Emirates. For privacy questions, contact us using the details on our contact page.
What we collect
When you submit an enquiry, we collect the details you enter: your name, phone or WhatsApp number, e-mail address (optional), the service you are interested in, your preferred emirate, the number of visas you need, your message and — if you used the setup finder — your answers. We also record the page the form was sent from.
We do not ask for passport numbers, Emirates ID numbers or payment details through this website.
How we use it
- To respond to your enquiry and provide the information or services you request
- To prepare proposals and, if you become a client, to deliver our services
- To keep internal records of enquiries and protect the website from spam and abuse
We do not sell your personal information or use it for unrelated marketing.
Sharing
If you instruct us to carry out a service, we share the necessary information with the relevant government authorities, free zones, banks or other service providers for that purpose only. Our website hosting and e-mail providers process data on our behalf.
Spam protection
Our forms use technical checks to stop automated spam. Your IP address is used briefly in a non-reversible form to limit repeated submissions and is not stored with your enquiry.
Cookies
This website does not use advertising or analytics cookies. If we add analytics or similar tools in future, we will update this policy and, where required, ask for your consent.
Retention and your rights
We keep enquiry information only for as long as needed to respond and for our legitimate business records. You may ask us to access, correct or delete your personal information, subject to applicable UAE law, by contacting us.
Changes
We may update this policy from time to time. The latest version will always be published on this page.